Customs clearance delays

We want to keep you fully updated on the ongoing U.S. Customs clearance delays that are currently impacting all shipments crossing into the United States.

As of August 29, 2025, U.S. Customs officially removed De Minimis clearance exemptions, changing how all international parcels are processed. Since this shift:

Processing times have significantly increased. Many shipments are facing unexpected delays at the border, with some being held for extended clearance.
Orders shipped before the changes are also being impacted. Even parcels sent before August 29 are now being subjected to the new requirements.
This issue is industry-wide. Every Canadian business shipping to the U.S. is experiencing the same backlog. Unfortunately, no company — including ours — can expedite customs processing once parcels are in their system.

👉 What this means for you:
We recommend planning your orders with extra time to account for these delays. Once the system is no longer inundated with new requirements, we do expect clearance times to improve. However, in the meantime, please expect unprecedented processing delays.

At First Element, we are:
✅ Shipping all U.S. orders with the correct updated documentation.
✅ Monitoring clearance updates daily.
✅ Keeping you informed as the situation develops.

We remain committed to delivering premium beard care and tattoo aftercare products to support your business — even through these challenges.

Thank you for your patience as we adapt to this new customs process together.

Extend your brand awareness by selling products with your brand and logo today!

We aim to be your one stop shop when it comes to the private label products as we’ll fully finish and pack the product for your end users. Meaning that we will label and pack your items and ship direct to your fulfillment center.

Private Label Beard Care

First Element’s Private Label Beard Care is the perfect opportunity to change the face of your business, literally!

Learn More Today!

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Tattoo Aftercare Balm - Colourful Tattoo background - Attractive Tattooed girl with colourful hair and tattoo

Private Label Tattoo Aftercare

Own your own Tattoo Parlour and want to sell your own aftercare products? Earn more profits by selling your own brand.

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Private Label PROCESS: GETTING STARTED with First Element in 3 easy steps!

We know and understand that the process of starting a new brand can be daunting! That's why we have created an easy process and we will always do our best to accommodate any special requests you may have.

Whether you’re starting a new brand to sell on Amazon or a Barbershop looking to sell your own brand, First Element will help you get off the ground!

STEP 1 – Inquiry & Sampling

If you’re interested in starting your own brand, inquire today! Order samples and start testing our products today! We want you to be satisfied with our product!

STEP 2 – Branding & Packaging

After you've tested the product, your next step is to decide on the branding and direction of your product line. Do you need assistance developing your brand? We can assist you in the label development. You may want to use our labelling structure and apply your logo to it, or we can assist with creating a new label.

Inquire about Labelling and Graphic Design Services.

STEP 3 – Order & Production

Once you’re ready to begin your Private Label Brand, place your order via Purchase Order or direct email. We’ll confirm the order and begin manufacturing. All orders are made fresh upon order. General turnaround time for orders is 7-14 business days. Inquire for production deposit fees.

Frequently Ask Questions regarding Private Label.

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Custom Formulations

Do you have your own specialty product or formulation? No worries, we'd be happy to work with you and use your formulation! We would sign a nondisclosure agreement to help protect your intellectual property. Click for more information.

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LABELS

You want your brand to stand out from the competition. Not only is a quality label important for selling your products, its also vital for communicating with the customer your company's image, values and increasing the perceived value of your brands products. A high-quality label can help set you apart from other brands.

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Packaging

We stock our own packaging for the Private Label items. All of our packaging is bought by pallets in order to give our clients the best pricing of the private label items. If you would like to use your own unique bottles, we’d be happy to work with you.

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